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Posted: Mon Nov 01, 2021 10:26 am
by CSE
To be honest I do not think of a thing I could add to the information.

Posted: Sat Nov 06, 2021 5:11 pm
by joddle
Marks wrote: Try updating your price bands with the actual rate per night. I noticed that is what they use to calculate the rate per stay even though I have both 7 and 14 nights rates entered.

For example the price for 7 nights in one apartment in July is 695€ but it is calculated on my entered nightly rate of 100€ per night so comes out at 700€.
Managed to get SH to look at the issue and they have now corrected it - must have been a coding error. TBH they were pretty fast to act once informed.

Posted: Sun Nov 07, 2021 8:07 am
by Marks
joddle wrote:Managed to get SH to look at the issue and they have now corrected it - must have been a coding error. TBH they were pretty fast to act once informed.
Good news. It took them two weeks to even acknowledge my problem and then four weeks to fix it :x