Spain-Holiday

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CSE
Posts: 4414
Joined: Mon Nov 06, 2006 3:34 pm
Location: Galicia

Post by CSE »

To be honest I do not think of a thing I could add to the information.
Never try to out-stubborn your guests.
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joddle
Posts: 766
Joined: Mon Feb 22, 2010 11:56 am
Location: Valencia

Post by joddle »

Marks wrote: Try updating your price bands with the actual rate per night. I noticed that is what they use to calculate the rate per stay even though I have both 7 and 14 nights rates entered.

For example the price for 7 nights in one apartment in July is 695€ but it is calculated on my entered nightly rate of 100€ per night so comes out at 700€.
Managed to get SH to look at the issue and they have now corrected it - must have been a coding error. TBH they were pretty fast to act once informed.
I don't profess to own anything here apart from my own opinion.
Marks
Posts: 2930
Joined: Mon Nov 06, 2006 10:16 am
Location: Costa Blanca

Post by Marks »

joddle wrote:Managed to get SH to look at the issue and they have now corrected it - must have been a coding error. TBH they were pretty fast to act once informed.
Good news. It took them two weeks to even acknowledge my problem and then four weeks to fix it :x
Some guests just need a sympathetic pat. On the head. With a hammer.
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