Should insurance claims for cancellations include moves?

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Pengman
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Should insurance claims for cancellations include moves?

Post by Pengman »

In compiling my insurance claim for bookings cancelled due to Covid 19, I'm considering including the value of those bookings where the guest agreed that the booking be moved to other dates, my logic being that the dates they were moved to are no longer free for another guest to book. Anu thoughts or comments please?
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zebedee
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Post by zebedee »

Yes, claim for them.
Joanna
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Post by Joanna »

I claimed for them & they were allowed by Schofields - you have lost out, as you say, even though you haven't refunded.
Jo

Joint owner of Baker's Cottage in Chester & Chandler's Cottage in Sidmouth
Pengman
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Post by Pengman »

I’ve now been sent a claim form by the loss adjusters acting for my insurers and it asks for details of both cancellations and deferrals, so that looks hopeful. But worryingly, the claim form makes no provision for claiming for ones non-productive costs- things like energy costs incurred during the lockdown, TV license, water and sewerage standing charges, broadband and line rental, website hosting etc etc. Without any income to cover them, as far as I’m concerned this is just dead money and are genuine losses and I shall be adding them to the claim. Any views?
I came, I saw, I bought it.
Joanna
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Post by Joanna »

Depends on what your policy says. Our policy clearly only covered us for cancelled bookings - for example we couldn't claim for bookings that we might have had but didn't or for any other expenses. Maybe that's what 'business interruption insurance' is for?
Jo

Joint owner of Baker's Cottage in Chester & Chandler's Cottage in Sidmouth
zebedee
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Post by zebedee »

Pengman wrote:I’ve now been sent a claim form by the loss adjusters acting for my insurers and it asks for details of both cancellations and deferrals, so that looks hopeful. But worryingly, the claim form makes no provision for claiming for ones non-productive costs- things like energy costs incurred during the lockdown, TV license, water and sewerage standing charges, broadband and line rental, website hosting etc etc. Without any income to cover them, as far as I’m concerned this is just dead money and are genuine losses and I shall be adding them to the claim. Any views?
They may well come back to you asking to see previous years accounts or other information. They will deduct from your claim what they think you have NOT spent eg cleaning fees.
You won’t get your bills paid as well, as those bills would be paid from your bookings, which they are covering.
They also won’t pay for any empty weeks no matter how hard you try and prove you would normally have been booked those weeks.

May people including myself left void periods between bookings when open last year, so that is more loss, but seen as personal choice.

On the other hand, you have had the ability to apply for the government grants which the insurance companies tried to deduct from claims but got their knuckles rapped by the Courts. Those grants are taxable, as is your insurance payout according to my accountant.
Drax
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Post by Drax »

zebedee wrote:
Pengman wrote: Those grants are taxable, as is your insurance payout according to my accountant.
Hi zebedee,
According to my accountant the grants are not taxable. I hope he is correct.
Keep your powder dry.
Pengman
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Post by Pengman »

zebedee wrote: They may well come back to you asking to see previous years accounts or other information. They will deduct from your claim what they think you have NOT spent eg cleaning fees.
You won’t get your bills paid as well, as those bills would be paid from your bookings, which they are covering.
They also won’t pay for any empty weeks no matter how hard you try and prove you would normally have been booked those weeks.
They’ve already asked me to submit my last two years accounts (I can only do one as I’m only in my second year now). And I’m not claiming for empty weeks.

But regarding my costs, i.e. bills paid that were unavoidable, let’s say that over the same dates of the first lockdown the previous year I had an income of £10k and a year later, during the first lockdown, I got paid cancellation deposits of £1k and have a claim for cancellations over and above this, of £4K. To my mind, if they were to reject my claim for cancellations in total, I would have a legitimate claim for 90% of my other costs because I will have demonstrated that only 10% of them will have been covered by income. On the other hand, if they allow my £4K claim for cancellation costs in full, I will have recovered £5k for bookings and will have a legitimate claim for 50% of my other costs because only 50% of them will will have been covered by income. So I am thinking of making my claim on a minimum and maximum basis. Seems logical, fair and reasonable to me.
I came, I saw, I bought it.
Sparks
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Post by Sparks »

Drax wrote: According to my accountant the grants are not taxable. I hope he is correct.
Your accountant needs a sharp kick in the balls.

https://www.gov.uk/hmrc-internal-manual ... l/bim40456
zebedee
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Post by zebedee »

As the FCS court case has shown, it’s the wording of your policy that counts.

What is the precise wording in your policy that you are relying on to make your claim??
Pengman
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Post by Pengman »

zebedee wrote:As the FCS court case has shown, it’s the wording of your policy that counts.

What is the precise wording in your policy that you are relying on to make your claim??
Checked the Policy and it’s the ‘net ascertainable loss of rentals pre-booked in advance’. So I’m not covered for anything over and above that. Thanks Zebedee - you’ve saved me some work and stopped me looking rather foolish :)
I came, I saw, I bought it.
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