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Posted: Mon Aug 03, 2020 9:35 am
by Cymraes
AndrewH wrote: ...snip.... but not until now (I think) has Stripe required such a mandate from its customers. I don't remember signing or agreeing to one.
You probably didn't. I didn't either which caused some problems when I was doing my covid refunds. Normally they take any refunds I give out of the next payment due to me but with no payments coming in they wouldn't process the refund without the money from my bank account.

I've now set up the mandate so this will no longer be an issue.