Hi Just noticed this on my advert, does anyone know how long they have been doing this?
Price guarantee
You can claim a refund for the difference if you find your reservation cheaper on another website.
Contact us after booking with us and a maximum of 48 hours after you have made the booking. You'll need to provide us with the link to the other offer. The offer must be online and available.
spain-holiday
I noticed it yesterday when I received their email about cancellation policies, none of theirs match mine so I have to keep it as 'other'.
I have asked whether not having a cancellation policy will affect search result positioning.
They are particularly keen we should offer this:
Always full refund (our current recommendation): The guest can receive a full refund up to check-in.
rather than this:
Running against the travel landscape, expect to receive low or no bookings for this summer:
• Strict: 75% refund if cancelled 8 weeks before
• No refund: No refund for cancellations
I wonder what their refund policy is for my advert this year?
I have asked whether not having a cancellation policy will affect search result positioning.
They are particularly keen we should offer this:
Always full refund (our current recommendation): The guest can receive a full refund up to check-in.
rather than this:
Running against the travel landscape, expect to receive low or no bookings for this summer:
• Strict: 75% refund if cancelled 8 weeks before
• No refund: No refund for cancellations
I wonder what their refund policy is for my advert this year?
Some guests just need a sympathetic pat. On the head. With a hammer.
So offering a full refund up to the day before a booking is "recommended" otherwise we'll get no bookings.
So guests can
- book multiple properties and choose which one they want on the very last day.
- book holidays next summer and block out the calendar for over a year, until they decide the day before whether they want to come or not
- or do both of the above
Edit: just noticed it's actually right up to check-in - so you can slog your guts out to get the property ready and 1 minute before they are due to arrive, they can cancel!
Brilliant!
So guests can
- book multiple properties and choose which one they want on the very last day.
- book holidays next summer and block out the calendar for over a year, until they decide the day before whether they want to come or not
- or do both of the above
Edit: just noticed it's actually right up to check-in - so you can slog your guts out to get the property ready and 1 minute before they are due to arrive, they can cancel!
Brilliant!
Vera: I think that's a good idea and can't see how a simple check box "tick" is so hard to put into the system.
Even if it was just a tick box for the owner to say "we have a covid-19" policy and a text field to describe it.
We are thinking how we can put together some wording for our contract to offer flexibility if there are problems with covid-19 at the time of the holiday.
It's tricky though as it could be so open to abuse from people who are just disinclined to travel.
Even if it was just a tick box for the owner to say "we have a covid-19" policy and a text field to describe it.
We are thinking how we can put together some wording for our contract to offer flexibility if there are problems with covid-19 at the time of the holiday.
It's tricky though as it could be so open to abuse from people who are just disinclined to travel.