Posted: Tue Apr 25, 2017 6:39 am
As you know I am parting company with booking. The other day I was working on my google business profile and low and behold when I clicked on some of the photos in private browser mode, some of my photos that I had taken for my booking listing, came up with a link to booking's website and other b&bs in this area. As my b&b is marked as "closed, not bookable" why should this be happening.
I sent an email to booking asking them to cease using my b&b to advertise their business, only to be told that their contract allows them to do so. Another email from me saying what they are doing is misrepresenting a b&b which is not bookable on their site to consumers. Less than 20 mins later, phone call from booking, but the caller had not done their research before picking up the phone and I let rip. half an hour later another email arrives and I responded phrasing my objections to their actions a different way in the hope it gets elevated to someone who can read and gets the point I am making about misrepresentation to the consumer.
I sent an email to booking asking them to cease using my b&b to advertise their business, only to be told that their contract allows them to do so. Another email from me saying what they are doing is misrepresenting a b&b which is not bookable on their site to consumers. Less than 20 mins later, phone call from booking, but the caller had not done their research before picking up the phone and I let rip. half an hour later another email arrives and I responded phrasing my objections to their actions a different way in the hope it gets elevated to someone who can read and gets the point I am making about misrepresentation to the consumer.