Only smoking outside allowed means only standing outside as far as the back door - so the breeze then blows the smoke inside. The bins stink of cigarettes.
Two of my lovely Frette towels were washed with black items. I've got most of the discolouration out but they're not as white as the remaining towels.
I don't think one of them showered while here as pillows were so discoloured I had to wash the pillow protectors as well.
The weather wasn't great here in France, until they left. They ramped the heaters up to maximum and the place was like a sauna.
We supplied a lot of things including a welcome pack and plenty of larder items. They bought 11 bottles of wine and then asked for more toilet rolls - couldn't they have bought 4 rolls it is supposed to be self catering after all!
This was an early booking made without a security deposit - all future bookings now have this in place. We will revise wording on welcome pack to make it clearer that people do have to buy things during they stay.
We set up the gite more with an English clientele in mind and stated it was unsuitable for children. So far bookings coming in are from the French - which is fine but I will need to work more on my French!
Just had an inquiry for a week from an uk family of four who question why not suitable for two children. If I say it's unsuitable I mean unsuitable - which part don't they get.
I specify no smoking in house or grounds, i.e. it's a completely non smoking property. I'm not sure if this is wholly adhered to, but I think it is likely to put chain smokers off. 
