Partial reimbursement - late arrival?

From the moment they step through the door your bookings become guests, and their experiences determine whether they ever come back.
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Nemo
Posts: 7062
Joined: Thu Aug 14, 2008 10:15 am
Location: Norfolk

Post by Nemo »

CarolineH wrote: I shalln't be offering a reimbursement - I try to be nice, I really do, but in the face of idiots, it's hard :cry:
Oh I quite understand Caroline! What a shame they have proven not to be worthy of some good karma..... :wink:
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