Keeping a smile on your face

From the moment they step through the door your bookings become guests, and their experiences determine whether they ever come back.
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Maurmc
Posts: 605
Joined: Sun Aug 02, 2009 7:12 pm
Location: Costa Blanca, Spain
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Post by Maurmc »

Brenda wrote:We had a very similar request this week Marks!

"Your advert says that you are 15 kilometers from the beach - can this be done by a shorter route?"
Yes. If you are a crow.
:)
If you always do what you've always done then you'll always get what you've always got.

Apartment Mil Palmeras
Charollaise
Posts: 68
Joined: Fri Feb 25, 2011 10:22 pm
Location: France

Post by Charollaise »

Can I bring my pet monkey

Best not in Hartlepool... :wink:
B&B netherlands
Posts: 659
Joined: Wed May 25, 2011 4:48 pm
Location: netherlands
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Post by B&B netherlands »

from a german gentleman, asking for 1 night's stay in my B&B, in a may weekend when the netherlands has a week's holiday, so i explained the minimum was 2 nights over the weekend... he ignored it and asked: 'where can i download a floor plan of your B&B, to see where you serve breakfast?' this after i explained in my best german, that breakfast is served in his room! the 3rd mail was never replied by me: he insisted on having a room for 1 night, i should explain why this was not possible - soonest!

for the rest, january up to now has been disappointing: not ONE email or phone call. received one booking just before xmas, for both rooms, 3 nights in april.
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