Search found 233 matches

by Zingara
Fri Sep 15, 2017 5:52 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Owners Direct Account Deactivation
Replies: 24
Views: 3900

Roxytoo: although they didn't quote it in the e-mail they sent me, this was on the telephone at 0730, and Luis was quite definite about it (hence the e-mails some of us received quoted deactivation on 20th September?)...As I mentioned in reply to AndrewH was that I don't know if they've withdrawn th...
by Zingara
Fri Sep 15, 2017 6:35 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Owners Direct Account Deactivation
Replies: 24
Views: 3900

Good morning, Andrew: It's possible they've 'withdrawn' that dictat (presented to me over the 'phone), if they've decided the e-mail was sent in error...that was also the date we were presented with to remove the inappropriate language from our advertisements.

We shall see...
by Zingara
Thu Sep 14, 2017 4:11 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Owners Direct Account Deactivation
Replies: 24
Views: 3900

And for reference, the preceding e-mail: Thank you for contacting the Owners Direct Customer Support Team. Terms and conditions. You can verify in this LINK the article I mentioned to you over the phone (10.1). ...10. Rights and obligations of HomeAway 10.1 HomeAway may change, suspend or discontinu...
by Zingara
Thu Sep 14, 2017 4:07 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Owners Direct Account Deactivation
Replies: 24
Views: 3900

Well, fall over backwards... This arrived a short time ago, about 15 minutes after a long e-mail explaining why I had to take out any contact details etc etc: "Dear 'Zingara', Yesterday we encountered an error causing a number of accounts to be incorrectly identified as in violation of our Term...
by Zingara
Thu Sep 14, 2017 7:04 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Owners Direct Account Deactivation
Replies: 24
Views: 3900

As of 20th September ALL listings will have to adopt on-line bookings. No form of contact can be advertised (this e-mail refers to the telephone number in the contact information section...or elsewhere) Renter's contact details will only be made available when they have made their first payment (via...
by Zingara
Thu Sep 14, 2017 6:46 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Owners Direct Account Deactivation
Replies: 24
Views: 3900

Me too...I am just waiting for Louis to check why i have been sent this e-mail...I am on subscription, with OL payments activated but NOT OLB. I think there's good thread on this from a few months back, but I haven't been able to locate it, if someone might find the link?

I'll update you...
by Zingara
Sun Sep 10, 2017 9:54 am
Forum: Managing your property
Topic: Dishwasher vs Washing Machine
Replies: 29
Views: 4156

Washing machine, if you only have space for one...we have both (a 45cm dishwasher) in our studio, but I still end up re-washing plates in the cupboard!
by Zingara
Mon Sep 04, 2017 1:35 pm
Forum: Scam email enquiries
Topic: HomeAway Standard Control Procedures
Replies: 2
Views: 2147

Me too...
by Zingara
Fri Aug 18, 2017 8:10 am
Forum: The Workshop
Topic: Slow internet
Replies: 6
Views: 4047

We have a similar problem here in the UK, with no likelihood of fibre in the foreseeable future. If we're lucky we get 1-2mB. You loose e-mails, forms etc as the line 'fades' but recently it just drops out completely, for up to 3h at a time. We are one house from the end of the overhead phone-line. ...
by Zingara
Sun Aug 13, 2017 2:58 pm
Forum: France
Topic: Pillow 'Ticks' for French Square Pillows
Replies: 5
Views: 2047

Amazon.fr have a selection (of taies oreillers)...some inexpensive zip-covered ones...although new pillows are quite cheap too...
by Zingara
Wed Jul 19, 2017 5:30 am
Forum: Managing your property
Topic: Unrealistic expectations?
Replies: 43
Views: 10403

You and I clearly operate the same way, COYS

I envy the owners who've managers like Circé, GillianF and Mouse....
by Zingara
Tue Jul 18, 2017 5:45 am
Forum: Managing your property
Topic: Unrealistic expectations?
Replies: 43
Views: 10403

"in today's market" is such an important realisation for all. Bookings generally in our region have fallen (multifactorial), so we have to remain competitive. Whilst the managers may be hoping to take more properties on, the bookings for each property are fewer. They have less regular work...
by Zingara
Mon Jul 17, 2017 11:26 am
Forum: Managing your property
Topic: Unrealistic expectations?
Replies: 43
Views: 10403

I don't know that my opinion would be 'balanced', but we paid a surprise visit to our apartment last week, and I'm still formulating the e-mail (I have to sleep on them for a couple of days until I calm down, and they're politely written..the last guests had departed 3 days before we arrived, checke...
by Zingara
Sat Jul 15, 2017 9:32 am
Forum: Bookings
Topic: Guest expectations
Replies: 48
Views: 12181

Grrrr...I really feel for you....After 4 days of this type of behaviour (and worse, running the manager ragged) with a guest last year I told him that, as he was clearly so unhappy with the villa, that I was happy that he leave and I would refund him the balance of his rental....didn't hear another ...
by Zingara
Wed Jul 05, 2017 8:44 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Important updates to the Owners Direct Booking Platform
Replies: 102
Views: 7116

Essar did a great, in-depth posting about the various sites, and how they work (commission etc, not 'how well'!)...it may need updating but I'm guessing he's up to his Yorkshire eyes in visitors to Bournemouth, and too busy to do that!