Lay My Hat

Hi Stewart
I think a lot of the discussions have moved to facebook groups, they are a little easier to access on mobile devices that many use.

I am pretty sure that GDPR applies to any business intending to sell products or services in EMEA, it applies even if the company is based outside EMEA. You have to get express permission to send marketing messages, I did try and mail all of my contacts before GDPR came in asking for permission to c...

Spring has been good for us so far but mostly last minute bookings on AirBnB and booking.com. I think quite a number of groups of electricians and the like which have boosted our takings. We only have 3 weeks across 2 properties booked over the summer holidays. traditional OTA sites are doing nothin...

We take the odd longer let in the winter, we drop the rate but ask them to pay the electricity costs. We do this in the winter as bookings can be limited so it makes sense. Is the summer a busy time for you? I would not want to drop my prices too much at a time when I know I can get good bookings.

I think people may be stalling due to Brexit. Easter and the next few weeks are good but until yesterday we had zero bookings for the summer.

I think we heard this was coming, at the end of the day the gross price to the guest remains the same, today we pay a small fee and the guest pays a higher fee. They have been clear they want to say to guests there are no fees. Today I keep AirBnB prices (paid to us) close to other sites so it is ch...

Hi Zebedee,
Thanks for taking the time to review. I take you point on review dates and decided not to add dates specifically for the reason you mention. If I add dates I will have to frequently update the reviews to ensure it looks current. Not an easy answer to that one.

Hi All, I would appreciate your feedback on my current website. Having had a very traditional site I pretty much threw this together over Christmas so that I had something that would work on a mobile. I promised myself I would then complete and refine in the new year. Thank you to anyone prepared to...

Hi Keaco

How do you take payment on booking.com and what are your cancellation policies? We ask for full payment upfront (They are usually late bookings). We also offer no cancellations. I am sure we get a few less bookings that way but we only use it to fill quite times.

Not to us, but it would only be a problem if we got any bookings from them....

We are the same as Joanna, Had a lot more last minute bookings over recent weeks meaning this FY has been pretty good. Good bookings over Easter and into May but no bookings at all over the summer so far. I don't think we have seen any consistent pattern in the 7 years we have been doing this so not...

Hi FelicityA Just looked at your site, the place looks great but I am surprised at your 7 night minimum all year. We stick to that for summer and school holidays but take shorter breaks outside these times. Summer is still pretty empty for us but we have had a good set of winter bookings of 3-5 nigh...

We accepted dogs to start with but are not dog owners ourselves, I think most that stayed were very respectful but a few were not. We are remote owners and just could not reply on the cleaners doing a good enough job of cleaning after dogs. We were at best dog tolerant. I think if you are going to t...

Hi, Perhaps my problem is I fall between these options. I only use stripe for payments which I don't think allows me to enter someone else's card details. on B.com the customers card details are hidden from me. So I use option 1 but as I have strict cancelation policies the guest must give the card ...

We are getting an increasing number of bookings via booking.com, it is not a route we like but in low season we release a few weeks ahead with settings as strict as possible. We don't take payment from booking.com but with our cancelation settings guests must provide card details to booking.com to m...