Lay My Hat

Great advice, LotBoy47 and Dusty. Our pool man follows a similar routine and chemicals for our pools of comparable volume, and they sparkle. Guests are not asked to pre-shower on account of sun cream. We haven't seen proper rain in months, but when we do get it in the winter, one knows all about it ...

Thank you for all that. The property is in the North York Moors National Park, handy for Whitby and the northern coast. It is well appointed but lacks style. For example, all the furniture is golden pine and looks decidedly ‘last century ‘. I was wondering if upcycling it would be an option. I am h...

However much an owner would like to be the perfect host, there will be rare occasions when control is taken out of his/her hands and there is nothing she or he can do about the happening of some awful disaster. Last month (August) our guests were without water for 5 whole days. There wasn't a drop t...

, Bye Bye !

COYS wrote:Certainly here in Greece the guarantee will last as long as it takes them to pull out of the driveway once paid!

+1

THE GROUP COMPANY (UK) LIMITED 05694594 - Incorporated on 1 February 2006 Bridge House, 1a Low Ousegate, York, YO1 9QU It looks like some sort of shell company, used as a cover. No officers have been registered with Companies House. Along with other things, that email shouts "scam" to me....

Sanchisimo wrote:Communication and honesty is always the key.

+1. If for no other high moral reason, if you try to spin it, you are bound to be caught out!

AndrewH I've read so much about all this I can't remember where it came from but pretty sure its from the community forum in the USA Thank you, roxytoo. That figures. Sometimes civil law in the USA, which may vary from state to state, is more forgiving than its counterparts in the UK and other coun...

It seems that PPL PRS ( = Performing Rights Society) is a private limited company registered in England and Wales. They grant "licences" in return for money. I presume the money is shared amongst musicians, singers etc. who have joined in with them, and this company takes a cut. It all sou...

Andrew, is that a legally correct statement to say that the contract is between the owner and the guest? If the guest has paid HA the money, then isn’t the contract between the person who received the payment and the guest? I believe it is legally correct, zebedee. As I see it, there are two parall...

''Notwithstanding the foregoing, in the event a Guest provides correct notice to the website the Property was booked through within 24 hours of the scheduled check in that the Property is not as described, or there is some other issue with the Property, You authorize us to return the Accommodation ...

I see on other sites that the terms and conditions have also been updated and that if the guest complains that the property is not as described or if there is any other issue, then you authorise HA to refund the guest’s fees. Note that it is if the guest complains not whether there is any truth in ...

I sympathise with you Wallypot but that's not a lot of help to you. I have just done an analysis of how much business HA bring us, the results are quite interesting (well to me anyway). We started in 2013. 2013 - 17 weeks HA - 17 weeks total 2014 - 5 weeks HA - 22 weeks total 2015 - 6 weeks HA - 17...

. Recently S.O. wrote to me stressing the need to have some guest reviews on our listing with them. Their system is that the owner must ask S.O. to send the guest a 'review request'. This way the owner can be selective. Really? That's one site I won't ever use as a guest then. If they are manipulat...

...... and how does that work with data protection if you send them guests email info etc.? Fair enough if a guest volunteers to go on a site and enter their email but this sounds like its a way for them to harvest extra emails they wouldn't otherwise have. No Dotty, it's the other way round. Simpl...