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by Casscat
Sun Mar 26, 2023 1:24 pm
Forum: Spain
Topic: New Guest Logging Requirements
Replies: 3
Views: 343

New Guest Logging Requirements

Anyone got any information on the new requirements for recording guest data? I have been advised that the rules came into effect at the beginning of the year but will not be actively applied until some time in June. I am struggling to understand because we already have to obtain ID for all guests an...
by Casscat
Sun Mar 26, 2023 1:09 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Booking.com Scam Enquiries?
Replies: 0
Views: 298

Booking.com Scam Enquiries?

This has happened to a friend with a holiday rental in my village, although I have not been similarly targeted. We both have small village houses and typically bookings are for 2-7 nights. He had received odd bookings for lengthy stays and is deeply suspicious. This is what he has written: "Jus...
by Casscat
Thu Jun 16, 2022 4:42 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: VRBO VAT Nightmare
Replies: 8
Views: 632

Re: VRBO VAT Nightmare

I guess I'll just hike my prices. Not great for VRBO/Expedia users though!
by Casscat
Thu Jun 16, 2022 3:23 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: VRBO VAT Nightmare
Replies: 8
Views: 632

Re: VRBO VAT Nightmare

I have an accountant in Spain, and he would advise me of my responsibilities, but no other site deducts VAT/IVA. All I had to do was declare that I was a private individual and basically take responsibility for my own personal liabilities. Seems fair enough to me. The net sum VRBO is paying me barel...
by Casscat
Thu Jun 16, 2022 2:55 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: VRBO VAT Nightmare
Replies: 8
Views: 632

Re: VRBO VAT Nightmare

I think the problem is that VRBO think you are a UK owner of an EU property overseas. If you were, then you would be required to register for VAT in that country. See http://www.marcusward.co/vat-overseas-holiday-lets-a-warning-2/ I still don't get it. Notwithstanding the fact that I registered wit...
by Casscat
Thu Jun 16, 2022 8:12 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: VRBO VAT Nightmare
Replies: 8
Views: 632

VRBO VAT Nightmare

I was really chuffed to get my first booking via VRBO/Expedia overnight, but when I went into the details I was more than surprised to see my net revenue to be markedly lower than that I would expect for the same booking via my other sites. Once I'd drilled into it I saw that UK VAT had been deducte...
by Casscat
Fri Jun 10, 2022 5:23 pm
Forum: Managing your property
Topic: Guest with Covid
Replies: 3
Views: 578

Re: Guest with Covid

Regardless of any official protocol I guess it is up to the agency to set their own criteria in this respect so if the outgoing guests advised of their status and the incoming guests are booked via the same channel then there's nothing you can do.
by Casscat
Thu Jun 09, 2022 5:15 pm
Forum: Spain
Topic: Where Are Your Guests Coming From?
Replies: 8
Views: 602

Re: Where Are Your Guests Coming From?

Last year a mix of Dutch, French & Spanish. This year 100% Brits. Really? :shock: I've only had one British couple this year. The rest have been EU. I was thinking more about tapping into the market further afield as people shake off the pandemic cobwebs and spread their travel wings. I had tho...
by Casscat
Wed Jun 08, 2022 4:29 pm
Forum: Bookings
Topic: Can I Do More?
Replies: 3
Views: 648

Re: Can I Do More?

If you create a Google Maps listing it should bump you to the top of google searches. I don't actually know how to do that :oops: Also I wonder if Google Maps is based on Streetview? My little house is down a pedestrian-only narrow village street and in my listings often they end up placing my loca...
by Casscat
Wed Jun 08, 2022 9:08 am
Forum: Bookings
Topic: Can I Do More?
Replies: 3
Views: 648

Can I Do More?

I suspect I am just being impatient and stamping my tiny size 35s a bit too much, but I am disappointed with my bookings this year. After all the time, effort, blood, sweat and tears getting my Spanish village house ready I had supposed I might expect a bit more traffic. I list on Booking.com, Airbn...
by Casscat
Tue Jun 07, 2022 8:16 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: VRBO Non English Sites
Replies: 8
Views: 644

Re: VRBO Non English Sites

I think you may be benefiting from the carry over of your previous listing info Felicity. For me all that was stated on the non-UK VRBO site was that hideous statement about loo rolls and non-existent on site parking.
by Casscat
Tue Jun 07, 2022 2:35 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: VRBO Non English Sites
Replies: 8
Views: 644

Re: VRBO Non English Sites

Thank you for letting us know about this Casscat. We used to be able to easily access the listing on all the other sites to check how they looked (and they used to be OKish for translation) but now I can't find out how to do this as I am keen to check my listing translations too. Where do you locat...
by Casscat
Tue Jun 07, 2022 1:36 pm
Forum: Spain
Topic: Where Are Your Guests Coming From?
Replies: 8
Views: 602

Re: Where Are Your Guests Coming From?

Nothing wrong with money from Spanish guests. I didn't say there was an issue with Spanish guests. I have been very grateful for them and hope they continue to visit in the future. Even if the market gets away from Covid it is looking like cost of living increase and terrible experiences at airport...
by Casscat
Tue Jun 07, 2022 1:29 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: VRBO Non English Sites
Replies: 8
Views: 644

Re: VRBO Non English Sites

Just to update, the only way I have been able to get around this issue is to go into Property > Description > Add Manual Translation. For Spanish I basically wrote my English narrative into Spanish and I have checked that this has appeared as I wrote it with the focus on the provision of toilet pape...
by Casscat
Mon Jun 06, 2022 5:13 pm
Forum: Spain
Topic: Where Are Your Guests Coming From?
Replies: 8
Views: 602

Where Are Your Guests Coming From?

It's been a very strange few years with all the covid related travel impediments, but which markets are you finding most buoyant now that we are edging our way out of the pandemic? As a newby (after an absence of several years) I found most of my guests last year were Spanish staycationers, but this...