Search found 1361 matches

by tavi
Sat Jul 16, 2016 8:09 pm
Forum: Just starting out
Topic: wow first guests
Replies: 7
Views: 1834

Great news...it's so rewarding when happy guests are, well, happy :)

Well done.
by tavi
Sat Jul 16, 2016 6:37 pm
Forum: Managing your property
Topic: Oven or not?
Replies: 14
Views: 1907

Mine is this one - table/counter top - good for two people, it's basic but big enough for a 30cm pizza as it has a bulge at the back! Not for gourmet cooking but useful. I would love to find something like it which could be built in, or at least wall mounted for a more streamlined look. Yes fan assi...
by tavi
Sat Jul 16, 2016 12:41 pm
Forum: Managing your property
Topic: Oven or not?
Replies: 14
Views: 1907

I would say yes - if you're building the kitchen from scratch definitely try to include a mini-oven/grill. I have 2 x sleep-two apartments, 150m walk from a village bristling with restaurants, cafes, etc. No dishwasher, no oven, dishwasher has never been mentioned, - lack of oven mentioned about 3 o...
by tavi
Sat Jul 16, 2016 9:27 am
Forum: The Cafe
Topic: Renewing UK passport from abroad
Replies: 21
Views: 5139

oh good.

So nice when something actually works!!! :)
by tavi
Fri Jul 15, 2016 2:45 pm
Forum: Bookings
Topic: Booking errors and double bookings
Replies: 34
Views: 8040

arggghhh I have literally just sent a balance payment reminder to the wrong Louise.....an old repeat guest but not even booked this year. She's just emailed me to tell me. Feel like such a bafoon. P>S Can't shake this ghastly feeling I've got a double booking somewhere....and this thread isn't helpi...
by tavi
Thu Jul 14, 2016 12:23 pm
Forum: Bookings
Topic: Guest Refusing to Sign Rental Agreement
Replies: 20
Views: 4958

I did this last week to someone when someone was grumbling about paying in full upfront...was just tired of discussions.

Offered to cancel and refund all monies paid so far.
by tavi
Wed Jul 13, 2016 7:08 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Owners Direct Service Charge - BBC Radio 4 report
Replies: 42
Views: 7426

Well done neat and picky...it's only a question of time before the guests start to get to grips with the new situation....so everything we can do to help educate them is great. The last two guests I mentioned "service charge" to had absolutely no idea what I was talking about...and why wou...
by tavi
Wed Jul 13, 2016 6:46 pm
Forum: Portugal
Topic: Help! Any availability 20-27 July?
Replies: 1
Views: 3091

sorry to hear that Sam, don't think I can help as not in your area, but will post if I can think of anyone.
by tavi
Tue Jul 12, 2016 7:34 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Owners Direct Service Charge - BBC Radio 4 report
Replies: 42
Views: 7426

kevsboredagain wrote:I'm all for complaining about this and making it public but it would give owners much more credibility not to exaggerate. It's not 10-15% extra but somewhere under 10%. On the last enquiry I had, I see it was 9.5%.
IIRC 9.8% is the top (on my property as it's the cheaper end) plus VAT
by tavi
Tue Jul 12, 2016 7:38 am
Forum: Just starting out
Topic: Teething problems!!
Replies: 8
Views: 1959

good morning OPH - wow I can imagine the stress levels!

Hope all goes well.
by tavi
Mon Jul 11, 2016 9:48 pm
Forum: The Cafe
Topic: Renewing UK passport from abroad
Replies: 21
Views: 5139

What a song and dance Pam! I have a friend whose parents became naturalized British Citizens 50/60 years ago, before she was born, She now lives in Rome but has to fly to the UK for an interview to renew her British Passport! p.s. edit to say: AND the cost! For those stupid electronic chip things wh...
by tavi
Mon Jul 11, 2016 9:35 pm
Forum: Social media
Topic: now trying a Local Awareness ad on Facebook
Replies: 4
Views: 2955

By coincidence, Nemo, I was just looking at the advert report... A quick glance says it's been shown to about 2.5k people, vast majority on mobile devices, age group 25-44 This means all the people sitting at the pavement cafes in the hot nights this weekend (and watching the football ahah) Got 8 ne...
by tavi
Mon Jul 11, 2016 7:17 pm
Forum: The Cafe
Topic: Renewing UK passport from abroad
Replies: 21
Views: 5139

He was born just after the law came in (1981) allowing us ladies to pass our UK nationality to our offspring born abroad. Vive la difference! I'm intrigued Pam, I just renewed my daughter's passport, born in the UK (90's), British Mum, Pt Dad. Applied from Portugal mid June and the new one arrived l...
by tavi
Sat Jul 09, 2016 12:20 pm
Forum: Social media
Topic: now trying a Local Awareness ad on Facebook
Replies: 4
Views: 2955

The proof of the pudding and all that. Has to be worth a punt. I think a high percentage of summer holidaymakers spend a great deal of their summer holiday online scouting options for the following year's summer holiday!! :lol: That's my thinking too Cass. My only doubt is the targeting info on FB ...
by tavi
Fri Jul 08, 2016 2:20 pm
Forum: Social media
Topic: now trying a Local Awareness ad on Facebook
Replies: 4
Views: 2955

now trying a Local Awareness ad on Facebook

According to FB insights - 79% of the people near my business (150m radius) using FB in the last week are TOURISTS. Of course, as to be expected. Usually when I target my FB ads I try to avoid local people/businesses for the obvious reason that they're not holiday makers. So, I'm trying an ad target...