Lay My Hat

If you are on Facebook there is a group called FHL business support group - wales.

If the grant (or lack of) in wales is affecting you please join. It would also we good to have people from wales who have had their grant.

Can you provide details of who you wrote to so others can follow....

I think we should all do that!! It seems unfair as we still have bills and mortgages to cover!

It seems the welsh councils are not rushing to pay grants! Anyone else having issues?

How do you find the winter months? Do you make much or just break even?

Would be interested in a house swap:)

I have a holiday let in wales next to the beach which does great in the summer. but October - March are pretty dead. My direct costs are cleaning etc £150 and heating £100 per week as it is underfloor on 24 hours. My advertised rate last year was £425 which doesnt leave much profit but even at that ...

Have a look at holiday lettings, home away and owners direct. They are paid listings.....but Holiday lettings and owners direct are now looking at commission based only which you need to make your own mind up about these. Or agency but they charge about 24%?? A lot of money too. It depends what you ...

So far communication with home away surprisingly good!! I will keep you posted of the outcome. Thanks for all your help:)

I am warming towards the idea of using an agency.

Any recommendations? Good occupancy at nice prices would be good:)

Our house is very expensive to heat so it is difficult to cover the costs in winter. About £250 to cover. And people dont want to pay much more in the winter.

I have run my holiday rental through listing sites but I feel that the boundaries are moving. Commission based listing are becoming the norm. In my opinion the fees are too high when you are taking your own bookings and you are completely reliant upon them paying you. It seems there is no advantage ...

Customer cancelled booking at short notice and done a credit card chargeback with home away!

Has anyone else experienced this?

Thank you all for your help. I am now much clearer and don't feel so bad now.

After all it is a contract and a business, not a game 😜

Well, i have contacted them and said that we cannot refund but can assist with insurance details for a claim. they have replied saying they are not insured for this?? And asked please could we refund? I am not very knowledgeable on insurance but you would think that you would be insured if your flig...

Thank you all for your help and advice. It seems that the majority vote is not to refund. Quite rightly they should have insurance that they can claim from. Perhaps as my first port of call I should say no refund and direct them to their insurance company. I am rubbish at wording these things.... pr...