Search found 155 matches

by annafern
Wed Aug 28, 2019 6:49 am
Forum: Scam email enquiries
Topic: Bogus booking
Replies: 0
Views: 1369

Bogus booking

Hi Not quite a scam but a warning if you have your own integrated booking system. A booking came in the early hours of the morning yesterday from a Cyndi Regalado, but no payment! No payments sometimes happens when someone breaks the link during payment process and the booking is held as a provision...
by annafern
Sat Feb 09, 2019 7:58 am
Forum: Scam email enquiries
Topic: From a Gladys Farrington
Replies: 2
Views: 1623

I have taken the google maps link out now.
by annafern
Fri Feb 08, 2019 10:27 am
Forum: Scam email enquiries
Topic: From a Gladys Farrington
Replies: 2
Views: 1623

From a Gladys Farrington

Most defiantly some sort of scam but not sure what they are trying to achieve apart from getting you to click on the links. First email I wasn't too suspension Hello I am just emailing to enquire if your beautiful property is for rent between 25-28 April,as it is my 26rd birthday. Please tell my whi...
by annafern
Wed Sep 26, 2018 8:30 am
Forum: Managing your guests
Topic: Asking for emergency contact details
Replies: 5
Views: 3895

Yes next of kin contact details.
by annafern
Wed Sep 26, 2018 7:50 am
Forum: Managing your guests
Topic: Asking for emergency contact details
Replies: 5
Views: 3895

Asking for emergency contact details

This is not something I would necessarily want to implement, but I have recently heard of another property owner asking for emergency contact details from people who book with them.

Just wondered what is everyones option on this?

Thanks
Anna
by annafern
Fri Aug 10, 2018 12:04 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Airbnb and my T&C's
Replies: 3
Views: 1219

Airbnb and my T&C's

Hi all I have been holiday letting for over 17 years and from day 1 always had my own T&C's which over the years of different and challenging experiences I have had to expand on. As we all know the way in which we get our bookings these days, has changed and with the likes of Airbnb and Holiday ...
by annafern
Wed Jul 18, 2018 11:46 am
Forum: Scam email enquiries
Topic: Beware of this one!!
Replies: 6
Views: 2879

Mine was from someone @pamplonas.co.uk

Website doesn't exist!

Think the alarm bells also rang for me with the sentence.


I am ready to transfer the funds to book it
A great big carrot to entice you to open the document!

Anna :wink:
by annafern
Wed Jul 18, 2018 8:48 am
Forum: Scam email enquiries
Topic: Beware of this one!!
Replies: 6
Views: 2879

Beware of this one!!

Hi Its easy to get tricked into opening documents and this email this morning is a good example. Good morning, We had a lovely time at your property last year and I was wondering if is available for 2019 same period. I have attached last year booking form with all the details. We will be the same nu...
by annafern
Wed Apr 04, 2018 12:17 pm
Forum: Scam email enquiries
Topic: Possible scam
Replies: 4
Views: 2620

No thats not a mistake/typo as they confirm the number of days at 36.

This has come in as a straight email and BCC, so clearly sent to many others and I am always very suspicious of this type off enquiry.

And the fact I have 4 properties in 3 totally different locations!

:!:
by annafern
Wed Apr 04, 2018 7:54 am
Forum: Scam email enquiries
Topic: Possible scam
Replies: 4
Views: 2620

Possible scam

This came in this morning from a Maxi Henderson to a BCC list of people. Arrival Date: May 5th 2018 Departure Date: June 9th 2018...Guest: 2 adults. 36 Nights. Its will be my wife and I we just got married. please email us the total price. Thanks.. Maxi Henderson. I pretty sure its some sort of Scam...
by annafern
Tue Aug 08, 2017 4:28 pm
Forum: Managing your guests
Topic: Left after arriving!
Replies: 6
Views: 4817

He said in email they reversed back down the hill but guessing they only got to the bend but then possibly walked up. Yes the housekeeper has been in and she reckons they have been in. Muddy fiot prints and looked like something spilt something on kitchen floor, but no beds used and welcome pack not...
by annafern
Tue Aug 08, 2017 4:06 pm
Forum: Managing your guests
Topic: Left after arriving!
Replies: 6
Views: 4817

Left after arriving!

I am afraid I call August the silly season and after renting out my holiday cottage for 16 years, I think you get to know the routine and claims for refunds. But there is always a first! and every story is different, but put into the mixing bowl, School holidays, bad weather, family members all toge...
by annafern
Fri Jul 07, 2017 9:38 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Hostogether
Replies: 14
Views: 2323

Rosie I have just done a sweep of my trash box and its seems they targeted a few different emails of mine. And this one doesn't appear anywhere on my Facebook page and actually I am not sure where they have got it from. info@luxury-self-catering-cottages.co.uk But interestingly they have also target...
by annafern
Fri Jul 07, 2017 9:27 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Hostogether
Replies: 14
Views: 2323

Interesting and thanks Rosie.

Seems strange I am only just been put on their hit list but I am now forewarned and will brace myself for their Spam emails!

Anna


:oops:
by annafern
Fri Jul 07, 2017 8:37 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Hostogether
Replies: 14
Views: 2323

Hostogether

Anyone have any ideas how the new website Hostogether is going to work. Like most of you I get quite a lot of new website directories advertising portals approaching me by email, but this looked interesting! Although as yet they are not really giving much away and once you have clicked the join butt...