Search found 14 matches

by lforro
Wed Jul 13, 2016 5:43 pm
Forum: Managing your garden and pool
Topic: Sun Lounge Cushions
Replies: 8
Views: 4015

I'm also in despair about my outdoor lounge cushions: despite the fact that we provide free bath sheets for outdoor use, our guests use the cushions without sheets and transformed all of them in their own Holy Shroud versions. People just love to put kilos of sun protection on their skin and relax o...
by lforro
Sun Mar 06, 2016 5:40 pm
Forum: Handling rental enquiries
Topic: lost in translation...
Replies: 13
Views: 4021

Thank you

As you might guess English is not my native language.

Your help is very much appreciated!
by lforro
Sun Mar 06, 2016 11:22 am
Forum: Handling rental enquiries
Topic: lost in translation...
Replies: 13
Views: 4021

lost in translation...

We're updating our site making it mobile friendly. Our Dutch site is ready to go but on the English version we have difficulties translating and I need your help. If a potential client would like to rent but needs some time to book the flights we give him the possibility to block a period for 3 days...
by lforro
Thu Jun 21, 2012 7:53 pm
Forum: Managing your guests
Topic: difficult situation, help needed
Replies: 39
Views: 6280

Thank you!

Thank you all! It means a lot to know how you people think about it.

In the mean time we explain the situation to our lawyer and he pretty much said what you wrote on this forum: there's no reason for a refund.

Warm greetings from Sicily!
by lforro
Wed Jun 20, 2012 9:49 am
Forum: Managing your guests
Topic: difficult situation, help needed
Replies: 39
Views: 6280

about the link

It looks like the server is down :?

I contacted them and it should be solved soon...
by lforro
Wed Jun 20, 2012 9:35 am
Forum: Managing your guests
Topic: difficult situation, help needed
Replies: 39
Views: 6280

link

I tried to open the link and I had no problem (I use Firefox). Maybe you can copy and paste the link on your browser?
by lforro
Wed Jun 20, 2012 8:36 am
Forum: Managing your guests
Topic: difficult situation, help needed
Replies: 39
Views: 6280

my house

Thank you all for your help and feed back.

This is the site where my holiday home is:

http://www.on-sicily.com/GB/infopage/ho ... icily.html
by lforro
Tue Jun 19, 2012 10:15 pm
Forum: Managing your guests
Topic: difficult situation, help needed
Replies: 39
Views: 6280

thank you Paul!

We don't have term and conditions for this kind of situation, as we never experienced something like this. Therefore we apply the local laws and if one cancelled after arriving there's no refund except of course if the holiday home is not as descibed, dirty, noisy etc. However, we want to do the rig...
by lforro
Tue Jun 19, 2012 9:54 pm
Forum: Managing your guests
Topic: difficult situation, help needed
Replies: 39
Views: 6280

difficult situation, help needed

Hallo everyone, I'm reading you for quite some time and I will really appreciate any feed back. We had a couple that booked our house. On the arrival day, as usual, I let them see the house, gave them all the info about the surroundings and then we had lunch. It was all very friendly and pleasant. L...
by lforro
Mon Nov 19, 2007 1:44 am
Forum: Italy
Topic: Italian Translation Help, Please?
Replies: 12
Views: 6146

Hallo,
The complete translation will be:

Cara Deb, ti ringraziamo per la piacevole accoglienza nella tua deliziosa casa. Lisbona e bellissima. Graize ancora di tutto!
by lforro
Wed Nov 14, 2007 10:26 pm
Forum: Website reviews
Topic: our web site
Replies: 15
Views: 5336

Grazie!

Thank you all for your feedback. It’s so helpful to know somebody else’s opinion about something you have. Regarding some of your comments: We're glad you like the design. The text in graphics was the owner's choice but maybe that will be changed in the future. We agree with the advantages of ha...
by lforro
Tue Nov 13, 2007 11:21 am
Forum: Website reviews
Topic: our web site
Replies: 15
Views: 5336

our web site

Hallo everybody! We moved from Holland to Sicily in January and we help people to rent their holiday homes, as they don’t speak any foreign language and they have no idea about how to use the computers. Some of them have also their own web site, as my boyfriend is a web designer. I would like to a...
by lforro
Tue Nov 13, 2007 11:19 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: advice needed
Replies: 1
Views: 835

advice needed

Hallo everybody! We moved from Holland to Sicily in January and we help people to rent their holiday homes, as they don’t speak any foreign language and they have no idea about how to use the computers. We would like to ask you which rental sites you advise us to use, as we decided to invest some ...