Search found 2414 matches

by Chianti
Thu Jun 16, 2011 8:12 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

Jaap poor you, have you noticed that Tyler has not responded to the issue of performance, nor has he stopped the pestering of owners who don't wish to receive cold calls.
by Chianti
Wed Jun 15, 2011 5:47 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Ryanair again
Replies: 7
Views: 1364

Do you mean Always on Vacation who run the listings for Ryanair? If so you better read the thread about them before giving them your hard earned cash.
by Chianti
Tue Jun 07, 2011 5:55 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

Now I understand their tactics, sleazy might be a good description.
by Chianti
Tue Jun 07, 2011 10:10 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

No owner should have to contact Tyler to stop being pestered with sales calls. Firstly the fact that they pester the same owners shouts of incompetence and desperation, but all cold calls are just that in any case. If they had decent admin systems they would make note when people have said no more c...
by Chianti
Fri Jun 03, 2011 6:06 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

No enquires from PG since they lost the Ryanair gig. Had one while with Ryanair. I do check my ad and am averaging 150 hits per month on their stats but ZERO enquires. I have a soft spot for them though and unrealistically hope they will come up trumps eventually. I probably will have to have a lin...
by Chianti
Thu Jun 02, 2011 10:09 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

declanja wrote:To me the issue with AOV is more basic. I paid Perfect Getaways for 70 enquires, to date from AOV/Ryanair I have had I think two enquires with no conversion. Its just not delivering full stop!
That's exactly the issue, they aren't delivering, nor will they ever.
by Chianti
Thu Jun 02, 2011 8:43 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

In the end, their failure to deal with the problem of our photos has effected the number of genuine enquiries. We've had 1, but paid for 10 and suspect that few members if any, have done well. This is during the optimum period for enquiries. Clearly, using a call centre in India, their failure to re...
by Chianti
Thu Jun 02, 2011 6:24 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

Our engineers have created an SRS for the issue and I have pushed the project up the list so that we will start working on it right away. I was asking for the listing id number because there are ways you can modify the images before you upload them to solve the issue. I believe Vrooje pointed this ...
by Chianti
Wed Jun 01, 2011 8:31 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

Tyler I'm not going to get into an argument, you are only mopping up what those in your company fail to do because they don't deal with customer complaints. What a way to run a company. Do you only deal with complaints via rental forums? You should be doing so when owners email. In fact, my experien...
by Chianti
Wed Jun 01, 2011 7:51 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

It is categorically NOT a problem when loading photos on other listing sites. Nightowl refused to give you her ID, instead you should have looked for all of the properties to which you stretched the photos, you were made aware that it was a common problem. If you think busy owners are going to spend...
by Chianti
Wed Jun 01, 2011 7:00 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

Oh no you haven't, this matter of photos was brought up months ago by Nightowl and it remains unresolved.

I don't believe any company with your track record is doing well, unless there are that many fools out there. Once bitten twice shy.
by Chianti
Wed Jun 01, 2011 6:40 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

Nightowl I'm shocked that after all the comments you made months ago Tyler is finally responding, but clearly he's not going to fix the fault for everyone. My belief is that he's been badly wounded by comments on the various forums, low take-up from their expansion into Europe because of their poor ...
by Chianti
Mon May 30, 2011 10:07 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

Why do AoV fail to respond to emails?
by Chianti
Mon May 30, 2011 11:00 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Always on Vacation!
Replies: 85
Views: 46544

Lovely Lucca I'm sorry to hear of your experience but applaud your stance. This company has a smell about it worse than rotten eggs, I too have never received a response to emails and hope our property has been removed. May I suggest that you ensure that a copy of whatever you write goes to the exec...
by Chianti
Thu May 26, 2011 4:03 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Holiday Letting (again)
Replies: 144
Views: 24054

I've said it before in regards to HL, all the early and late offers, premium ads, spotlight etc are a con. Excuse the expression but it's apt, it's "like throwing shit against the wall" in the hopes that some will stick. It doesn't. The extras are aimed at bringing funds into an ailing bus...