Lay My Hat

Was with them for 2 years. We had unlimited owner weeks which was a good thing because they didn’t generate a lot of bookings and I have to say the type of guests they sent were the worst possible kind. Smoking in house, causing damage and leaving property in a mess but holidaycottages didn’t want t...

Very good questions. Also, who would be liable for the cost involved in giving the property a super deep clean before next guests arrived? Given the health risk involved I’m not sure cleaners or owners would want or be qualified enough to perform such a task.

Have you tried a commercial laundry company who could provide the washing and ironing service or even offer linen hire. After 8 years of washing and ironing myself I now use a commercial laundry who can provide linen hire cheaper than washing your own bedding and towels. Wish I’d done it years ago. ...

Upcycling will look good at the beginning but remember your furniture will take a lot of knocks and scratches so could quickly become tired looking without regular paint touch up. Another consideration is whether you will accept pets and children then easy clean furniture is essential. Good luck wit...

Phone call from UKTourismOnline.co.uk asking for £135 to renew my listing. Have never advertised with them and when I questioned this the woman then said I had been given a complimentary listing and now they wanted a renewal fee. A renewal fee cannot be due for unauthorised used of my property detai...

Had one in our holiday let for 10 years. No chips on sink but lots of broken crockery if guests drop it in sink. Easily stained, especially strong tea. Needs cleaned most changeovers with strong bleach to keep clean. Was already in the house or I wouldn’t have one in a holiday let.

Current guests informed me last week they would be arriving at 11am. Our check in time is 4pm. Sent a polite email reminding them of the booking terms and arrival time. We changed to a Key Safe a few years ago after wasting so much time waiting for guests to arrive. Our regulars gave very positive f...

We only had a washing machine for a few years but reorganised the kitchen and managed to fit both in. Sleeps 2 property. Repeat guests have loved the dishwasher and 18 months on from installation I would say the dishwasher is definitely used a lot more than the washing machine. The other bonus for m...

When we opened in 2010 the Agency we were with at the time said accepting dogs was a must. Despite a no dogs policy on furnishings and in the bedroom most dogs were in the bedroom and on the leather sofas. Dog hair and chews were regularly found in the bed. Having wooden floors throughout and leathe...

My advert is up for renewal....... supposed to have had 5337 page views and 440 website referrals yet not a single booking I can attribute to them. Like others have said I do not believe the statistics are accurate. Only signed up for a year and won’t be renewing. I also did two test enquires from m...

Rosebud, no chance of double booking as an enquiry from One Off Places will be sent to you and then you have to contact the guest about booking. You then have to go back to One Off Places website and next to Enquiry tell them if it turned into a booking or not. If it is a booking they will want thei...

Quirky accommodation has brought in bookings for a friend of mine with a Shepherds Hut. I am currently listed with One Off Places and have had a few enquires although none turned into bookings because they were for dates already booked despite my calendar being up to date. I won’t be renewing with t...

When making an international bank transfer your guests would be given the option to send just the £100 or £100 plus the fees to make sure the recipient received the exact amount. They have obviously chosen for the fees to be charged to you. I would let them know you have not received the full deposi...

Definitely a scam. I got the same email enquiry again last night with the same spelling mistakes. Both enquiries were through Farmstay.

This is the email text I received “I'm writing to find out if you have availability in your accommodation fr 3 weeks for me and my wife from March 8th to March 29th We're a bit flexible and we don't mind changing date so please send me the availability and rate that you have for the 3 weeks . I look...