Search found 184 matches

by Sunbeam
Tue Mar 28, 2023 6:42 pm
Forum: Spain
Topic: New Guest Logging Requirements
Replies: 3
Views: 350

Re: New Guest Logging Requirements

I haven't heard about a new system to register guests with the guardia civil – but the system up to now has always been paper based because the guest signature is important. The form is filled in by each guest and we log it into the online system.
by Sunbeam
Mon Aug 15, 2022 3:32 pm
Forum: Spain
Topic: Electricity prices / guest usage rules / price hikes since booking
Replies: 16
Views: 1358

Re: Electricity prices / guest usage rules / price hikes since booking

It was announced as a reduction – but for those on a variable rate. There are many on Facebook pages with a "fixed" rate in the same position as us – and seems it is an additional 15c per kw as there is such a high demand due to having a hotter summer than normal. We received notification ...
by Sunbeam
Sat Aug 13, 2022 3:25 pm
Forum: Spain
Topic: Electricity prices / guest usage rules / price hikes since booking
Replies: 16
Views: 1358

Re: Electricity prices / guest usage rules / price hikes since booking

I am finding it virtually impossible to find out what this new charge is based on. I have translated numerous articles in Spanish. Vera - it was announced as a "price cap" on the gas that is used to generate electricity. But am perplexed that it seems more like a levy. From what I can make...
by Sunbeam
Sat Aug 06, 2022 4:53 pm
Forum: Spain
Topic: Electricity prices / guest usage rules / price hikes since booking
Replies: 16
Views: 1358

Re: Electricity prices / guest usage rules / price hikes since booking

Hi Marks, Thanks for the reply. The thing is - up to last month our bills were no different to previous years: a fixed tariff, Happy Hours discount of anything between 15 - 35%. The new levy is variable and presumably is applied to all fixed rate/regulated tariffs. Interested in what owners are doin...
by Sunbeam
Thu Aug 04, 2022 7:04 am
Forum: Spain
Topic: Electricity prices / guest usage rules / price hikes since booking
Replies: 16
Views: 1358

Electricity prices / guest usage rules / price hikes since booking

Just wondering what people are doing to get guests to use electricity responsibly. We can monitor usage via our online app - and can normally afford to overlook slight excesses. But now need to be more vigilant as holidays for this summer were booked before the energy crisis and price hikes. We've a...
by Sunbeam
Fri Jul 22, 2022 6:40 pm
Forum: Scam email enquiries
Topic: Strange request
Replies: 4
Views: 2802

Re: Strange request

perhaps they pretend to their friends that they are better traveled than they actually are with a house full of "souvenirs"?
by Sunbeam
Thu Jun 09, 2022 3:31 pm
Forum: Spain
Topic: Where Are Your Guests Coming From?
Replies: 8
Views: 617

Re: Where Are Your Guests Coming From?

Pretty much the same for us - as per Marks comment
by Sunbeam
Wed Jun 08, 2022 1:39 pm
Forum: Bookings
Topic: Can I Do More?
Replies: 3
Views: 663

Re: Can I Do More?

If you create a Google Maps listing it should bump you to the top of google searches.
by Sunbeam
Mon Jun 06, 2022 9:12 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: VRBO Non English Sites
Replies: 8
Views: 671

Re: VRBO Non English Sites

In VRBO can put in your own spanish translation under the property section - "add another manual translation" ... but as your listing is migrated from booking.com perhaps no option - but worth looking ...
by Sunbeam
Wed May 25, 2022 6:15 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: VRBO asking for more payment details
Replies: 2
Views: 593

Re: VRBO asking for more payment details

I would phone VRBO and speak to your account manager - or the payments department. We get our payments promptly and not had any requests like this.
by Sunbeam
Sat Mar 05, 2022 9:04 am
Forum: Spain
Topic: travelling with pets
Replies: 9
Views: 503

Re: travelling with pets

This article suggests I's ok for UK pet owners who have holiday homes in France to use an EU pet passport ... can the same process be applied in Spain?

https://www.connexionfrance.com/French- ... home-owner
by Sunbeam
Sun Feb 27, 2022 1:53 pm
Forum: Suggestions and technical problems
Topic: New LMH website - forum updates since last access?
Replies: 4
Views: 436

Re: New LMH website - forum updates since last access?

Thank you for all your hard work on the new site Paolo - it looks great. Will make sure I use the Amazon click through next time I place an order.
by Sunbeam
Wed Feb 02, 2022 11:20 am
Forum: Handling rental enquiries
Topic: Instant booking pros and cons
Replies: 21
Views: 8760

I agree too and have made similar points. Hopefully VRBO will eventually realise that they are missing a trick by telling guests how great instant book and flexible cancellations are - which - though sounds atractive to guests - is normally not in guests best interest - especially for larger or more...
by Sunbeam
Wed Jan 26, 2022 9:26 pm
Forum: Spain
Topic: Wintering in Spain
Replies: 9
Views: 777

You would do well to contact rentals asking if they could accommodate a long winter let. Am sure many places would be very happy to have some income and could offer a good discount. Check how the property is heated in winter as many may be mainly set up for summer. The only thing that might get in t...
by Sunbeam
Fri Nov 19, 2021 7:08 am
Forum: Handling rental enquiries
Topic: Instant booking pros and cons
Replies: 21
Views: 8760

"Can you do instant booking and still chat with travellers? Of course, in fact instant booking makes it easier to chat with travellers as once a booking has been received you will have instant access to that travellers contact details and then you can even call and speak with the traveller per...