Lay My Hat

Hi
I understand you have to pay a penalty fee dependent on how close the booking is, you get an automated review saying you cancelled a booking and you cannot re book those dates.
James

Mine was live within an hour and had my first booking within 24 hours.

£120 or £15 whichever is the greatest, unfortunately thats what you signed up to.

This has always been the HL policy £120 or what they would have made in commission whichever is the greatest.

The extra payment is clearly shown in bold when they do a search and see the quote. This fee is also collected by BC if they are handling the payment but you don’t pay commission on it.

It's not as easy as just having a website, it reportedly costs OD £5m a year to keep at the top of the google searches. Get yourself on some of the many book direct with the owner Facebook groups and get your name out there with you website address. It's not easy and can take a lot of time everyday ...

If it's one of the agencies like Sykes they will keep your property full but only because they cut the price to bargain basement levels but you end up with bargain basement clientele who are very tough on the property, loads of wear and tear.

I am getting plenty of bookings through them, I let them handle all the payments which seems to stop all the none payment cancellations some people report, The only down side is I don't get paid until 16th of the following month but for me this isn't a problem. My bookings range from 2 nights to a 2...

I don't think these terms are unusual or that unreasonable if you are basically wanting to say "here is my house please rent it out and pay me each month" and you have no further involvement in the process, they are not going to do it for nothing. If you want 100% of the income then you ar...

You and your cleaners word that it wasn't there before the stay and photographic evidence that it was afterwards. Unless you had photographs at the time of their arrival and again at departure you couldn't have better evidence and how many people inspect the property with the guest at both ends of t...

You can't kick them out so why would they pay?
I have heard so many stories locally where they have never paid a penny.

My bookings come from the following 40% direct/facebook etc 25% Airbnb 25% B.C and the remaining 10% made up from HL/HA/HT/OD not had any this year from HFD. I don't think I could go down to just a single site.

Exactly as Richard says, don't start trying to refund part cleaning fees and utility fees as this will only open a negotiation, make it quite clear you are not open to negotiation. If they want to take it further i.e. small claims, then no court in this land would see their behaviour as reasonable.

In the case where this is done to reduced capital gains tax the sale of fixtures and fittings is done "under the table" and appears nowhere on any paperwork, but it is done in the presence (unofficially) of the Notary before the house transfer is completed to stop the buyer going back on t...

Is this a way of her getting out of paying taxes? It used to be common practice to sell a house at a reduced cost and then the contents at an inflated price as this reduced the increase in house value and therefore the tax paid on it. The only problem with this is you then end up with the problem as...